1. Look for the AC adapter (power supply) that powers the Motorola Canopy Antenna located outside of your home or business.  The AC adapter will be plugged into your surge suppressor or power strip and have a little green light on top.  Please unplug the AC adapter and make sure the green light has gone out.  Once the AC adapter is plugged back in, please wait an entire minute before going to step 2.
2. Next go to your router.  Please disconnect and reconnect the power to your router.  It is important not to unplug the power from anything else at this time.
3. Then go to your computer.  If you computer is already on, please restart your computer.  If your computer is in an off state, please turn your computer on.  After your computer has finished booting back up, please check your internet connection.

If you continue to have problems with your High-Speed Wireless connection, please CONTACT US.

Troubleshooting my High-Speed Wireless connection without a router

1. Look for the AC adapter (power supply) that powers the Motorola Canopy Antenna located outside of your home or business.  The AC adapter will be plugged into your surge suppressor or power strip and have a little green light on top.  Please unplug the AC adapter and make sure the green light has gone out.  Once the AC adapter is plugged back in, please wait an entire minute before going to step 2.
2. Then go to your computer.  If you computer is already on, please restart your computer.  If your computer is in an off state, please turn your computer on.  After your computer has finished booting back up, please check your internet connection.

If you continue to have problems with your High-Speed Wireless connection, please CONTACT US.

Any Wireless 900 MHz equipment including the following:

1. Wireless phone
2. Wireless baby monitor
3. Wireless door bell ringer
4. Wireless speakers
5. Wireless headphones
6. Bose wireless remote that can cover the entire home or business
7. Wireless security system
8. Wireless remote camera’s

Please stay away from any 900 MHz wirelesss equipment.

Kaballero’s email uses the POP3 mail server configuration.  Our outgoing and incoming email servers are both the same, mail.kaballero.com.  We use the standard incoming (port 110) and outgoing (port 25) ports.  Setup your outgoing mail server to require authentication.  Please enter your entire email address as your username.

1. Open Windows Mail client
2. Click on Tools at the top
3. Click on Accounts
4. Click on Add
5. Make sure E-mail account is selected and click Next
6. Type your Display Name and click Next.  Your display name can have upper and lower case letters.
7. Type your E-mail Address in lower case and click Next.
8. Enter mail.kaballero.com in for both the Outgoing and Incoming mail servers.  Note that the Incoming e-mail server type should be a POP3.  Place a check mark in the box next to Outgoing server requires authentication and then click Next.
9. Type your E-mail username as your full email address (example@kaballero.com), in lower case with no spaces.  Enter your password all in lower case with no spaces.  Then click on Next.
10. Click Finish and your email address should be correctly configured using Windows Mail.

1. Open Microsoft Outlook Express
2. Click on Tools at the top
3. Click on Accounts
4. Click on Add and then click on Mail…
5. Type your Display Name and click Next.  Your display name can have upper and lower case letters.
6. Type your E-mail Address in lower case and click Next.
7. Enter mail.kaballero.com in for both the Outgoing and Incoming mail servers.  Note that the Incoming e-mail server type should be a POP3.  Then click on Next.
8. Type your Account name as your full email address (example@kaballero.com), in lower case with no spaces.  Enter your password all in lower case with no spaces.  Then click on Next.
9. Click Finish and then you will be taken back to a window that is labeled Internet Accounts at the top. 
10. Please select the email account that you just added and click on the Properties button to the right.  A new window will appear as the Properties for that email address.
11. Click on the Servers tab at the top of the Properties box.
12. Place a check mark in the box that says My server requires authentication and click on Apply then OK.
13. Finally you will be taken back to the box that says Internet Accounts at the top.  Click on the Close button and your email account should be correctly configured using Outlook Express.

1. Open Microsoft Outlook
2. Click on Tools at the top
3. Click on E-mail Accounts…
4. Select Add a new e-mail account then click on Next
5. Select POP3 then click on Next
6. Under User Information type your Name and E-mail Address (example@kaballero.com)
7. Under Server Information type mail.kaballero.com in for both the Incoming mail server and Outgoing mail server
8. Under Logon Information type your email address (example@kaballero.com) for your User Name and type your password in for your Password.  Note that your User Name and Password should both be typed in lower case with no spaces.
9. Then click on the More Settings… button
10. When the Internet E-mail Settings window opens click on the Outgoing Server tab at the top
11. Place a check mark in My outgoing server (SMTP) requires authentication and then click on OK
12. Then you should be back on the E-mail Accounts box.  Please click on Next
13. Finally click on Finished, you should now be correctly configured for email using Microsoft Outlook.